Privacy Policy

Our website provides information to our visitors and may include the ability to contact us within the website. We also employ analytics. See below.

We do not ask you for personal information unless we need it to provide you with information about our services, products, or mission or unless you provide it to us for the purposes of learning more about what we do and what we can provide for you.

We do not share your personal information with anyone except to comply with the law or protect our rights.

We do not store personal information on our servers unless required for the on-going operation of one of our services or to provide customer communication or customer service.

Who we are

Our website address is: https://spencertheatrecompany.com.

Analytics

We use Google Analytics for tracking visitors and aggregating information about the traffic to our websites. The Google Analytics privacy policy can be found here:  https://policies.google.com/privacy.

You can learn more about how to opt-out of tracking in Google Analytics here. 

Third Party Services with Whom We Share Your Data

We use third-party services (data processors) across our sites. The extent to which your data is shared with these providers depends on your use of our services, and we list the specific third-parties in use (with links to their privacy policies) in the sections below.

We may be required to disclose an individual’s personal information in response to a lawful request by public authorities, including to meet national security or law enforcement requirements.

If we ever were to engage in any onward transfers of your data with third parties for a purpose other than which it was originally collected or subsequently authorized, we would provide you with an opt-out choice to limit the use and disclosure of your personal data.

Email/Contact Forms

We may use Wufoo Online Forms, Divi Contact Forms, or Gravity Forms to process email and communication with our customers from our website.

Privacy Policies & GDPR Compliance

Customers who email us or use any of the contact forms on our website will have their email address, IP address, and any data provided in the contact form or body of the email stored indefinitely in a database.

We may keep all email communication indefinitely to help us provide support and improve our services. At any time, individuals can request copies of any previous correspondence that we may have retained.

Embedded Content from Other Websites

Our website may include embedded content such as videos, maps, or other embedded pieces from other websites that are then displayed on our website. They behave in the exact same way as if the visitor has visited the other website and may use cookies or capture information about your web activity. Typically, embedded content is from websites that share videos, images, or other content. These services may collect your IP Address, your User Agent [web browser, operating system, type of device], store and retrieve cookies on your browser, embed additional third-party tracking, and monitor your interaction with that embedded content, including correlating your interaction with the content with your account with that service, if you are logged in to that service [such as YouTube].

Links to the privacy policies of the most common services have been included below. Where a general privacy policy is not available, the applicable country is indicated.

E-mail Marketing Campaigns

We may use email marketing to communicate with customers and potential customers from time to time. All email lists and campaigns are “opt-in” meaning we will not send you these sorts of emails unless you indicated that you wish to receive them during signup or other interactions on our website.

We may send you “system” emails, such as password reset requests or payment notifications/receipts even if you have not opted-in to email marketing lists.

All marketing emails sent by us will include an unsubscribe link in the footer of the email. Emails sent to you may also include standard tracking, including open and click activities.

We use three different services for email marketing, MailChimp, Constant Contact and Vertical Response.

You may view their Privacy Policies & Terms here:

Cookies

We may use cookies for tracking web activity. A cookie is a string of information that a website stores on a visitor’s computer, and that the visitor’s browser provides to the website each time the visitor returns. We use cookies across our sites to help identify and track visitors, their usage of our services, and their website access preferences. Visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using our websites, with the drawback that certain features may not function properly without the aid of cookies, especially for online stores.

What We Do About Your Data

Should any event occur where customer data has been lost, stolen, or potentially compromised, our policy is to alert our customers via email no later than 48 hours of our team becoming aware of the event. We will also report such incident to any required data protection authority. We will work closely with any customers affected to determine next steps such as any end-user notifications, needed patches, and how to avoid any similar event in the future.

Online Stores – E-commerce

If our website includes an Online Store, we use WooCommerce or Big Commerce.

For payment transactions we use PayPal and Authorize.net

You may view their Privacy Policies Here:

To comply with accounting and legal requirements, we may keep data regarding financial transactions in the systems above for up to 10 years.

Accessing or Editing Personal Information

You may contact us to request that we update, remove, or correct the Personal Information collected by our Services. Please note, that consistent with local law, we may retain Personal Information for auditing purposes, to troubleshoot problems, assist with investigations, enforce our policies or comply with legal requirements. Please note that we are not responsible for permitting the review, or the updating or deleting Personal Information provided to a third party, including any mobile application, social media platform, or wireless service provider.

Changes to this Privacy Policy

We may change this privacy policy at any time by posting an updated privacy policy.